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More than a decade ago, we realized that people working in the UK need a fast, secure and reliable way to send money back home to their loved ones. This is how Opal Transfer came into existence. Since then, we have helped more than 200.000 people support their families, wherever in Europe or outside of it they may be.

At first, our goal was to come up with a new solution that receive our customers’ wholehearted seal of approval. But, even when that goal was reached, we didn’t stop: we are continuously striving to keep up with your changing needs and remain the same reliable partner you’ve grown to know and feel safe with. Here are some of the ways in which we’ve improved over the years while maintaining the same level of customer satisfaction:

4 different ways to send money
Some of us are technology addicts and always on the run, while others prefer the comfort of traditional money transfer methods. Opal Transfer caters to all of them; if you want to send money to your loved ones with us, you can do it:

• Using our mobile app: our money transfer app is available in Google Play, AppStore and Windows Phone Store. You can download it free of charge and send money fast and safe in just a few taps.
• Doing an online transfer: simply login to our website and your money will be on its way instantly.
• Via phone: if you prefer to have an operator confirm your transfer, just call our customer service and we will complete the transfer for you.
• At a branch: pay us a visit at our Shepherd’s Bush or Stratford branches and send the money securely in a few easy steps.

A simplified process
These four options are just part of our efforts to simplify the process as much as possible. We are working relentlessly to accommodate your needs and your busy schedule by cutting down on bureaucracy. Thus, whichever method you choose to make a transfer, we limit the number of papers and details we require to a minimum – just enough to make sure the money reaches its recipient safely.

Reliability
At Opal Transfer, customer satisfaction is our top priority. We firmly believe that safe transfers are the cornerstone of this satisfaction and one of the many reasons why our customers choose us over and over again. We take no shortcuts when it comes to complying with current rules and regulations, so that you always know that your money is safe wherever you may send it in Europe or outside it. 

Flexibility and adaptability
We know that many of our customers are worried about what may happen as soon as the Brexit procedures are finalized. We would like to ensure you that Opal Transfer will continue to offer the same outstanding services irrespective of the changes Brexit will bring about. Even more, our blog section aims to becoming an information hub for everyone who works in the UK and wants to learn how Brexit will affect them. Be sure to check in frequently and keep up to date with the news.